I will discuss the fix for the “A Referral Was Returned from the Server” error on Windows 10.
Fixing “A referral was returned from the server” in Windows 10
If you’re encountering the “A referral was returned from the server” error in Windows 10, there are a few steps you can take to try and fix it. Here’s what you can do:
1. Restart your computer: Sometimes a simple restart can resolve the issue. So, give it a try and see if the error persists.
2. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause this error to occur.
3. Run Windows Update: Keeping your Windows 10 system up to date is crucial for stability and bug fixes. Open the Windows Update settings and check for any available updates. Install them if there are any.
4. Use System Restore: If the error started occurring recently, you can try using the System Restore feature to revert your system back to a previous working state. This can help undo any recent changes that might have triggered the error.
5. Scan for malware: Malicious software can sometimes cause errors on your computer. Run a full system scan using a reliable anti-malware tool to check for any infections.
6. Disable third-party software: Some third-party applications or services may conflict with the operating system, causing the error. Try disabling any recently installed software and see if the error goes away.
7. Check Group Policy settings: Incorrect Group Policy settings can also lead to this error. Open the Group Policy editor and review the settings to make sure they are configured correctly.
Methods to resolve the “A referral was returned from the server” error
- Check network connectivity: Ensure that your device is connected to the internet and there are no issues with your network connection.
- Disable VPN or proxy: Temporarily disable any VPN or proxy settings that might be interfering with the server connection.
- Clear browser cache and cookies: Remove any temporary internet files and cookies from your browser, which can sometimes cause conflicts with server connections.
- Disable firewall or antivirus software: Temporarily turn off your firewall or antivirus software to see if it is blocking the server connection.
- Restart your device: Sometimes a simple restart can resolve temporary glitches and restore proper server connection.
- Update or reinstall the application: If the “A referral was returned from the server” error occurs with a specific application, try updating it to the latest version or reinstalling it.
- Check DNS settings: Verify that your DNS settings are configured correctly and consider using Google DNS or OpenDNS for a more reliable connection.
- Run network troubleshooter: Windows 10 provides a built-in network troubleshooter that can automatically detect and fix common network issues.
- Reset TCP/IP stack: Resetting the TCP/IP stack can help resolve network connection problems, including the “A referral was returned from the server” error.
- Contact your network administrator: If you are on a managed network, reach out to your network administrator for assistance in resolving the server referral error.
Troubleshooting Quick Assist’s “A referral was returned from the server” issue
If you’re experiencing the “A referral was returned from the server” error while using Quick Assist on Windows 10, there are a few troubleshooting steps you can try to fix the issue.
First, make sure that both computers involved in the Quick Assist session are connected to the same network. This error can occur if there is a network connectivity problem between the two devices.
Next, check if your antivirus or firewall software is blocking Quick Assist. Temporarily disable these programs and see if the error still occurs. If disabling the software resolves the issue, you may need to adjust the settings to allow Quick Assist to run properly.
Another possible solution is to reset the Quick Assist app. To do this, open the Control Panel and navigate to “Programs” > “Programs and Features”. Find Quick Assist in the list of installed programs, right-click on it, and select “Uninstall”. Then, go to the Microsoft Store and reinstall Quick Assist.
If the error persists, try running Quick Assist as an administrator. Right-click on the Quick Assist app and select “Run as administrator” from the context menu.
Lastly, ensure that your Windows 10 operating system is up to date. Microsoft regularly releases updates that include bug fixes and improvements. Open the Settings app, go to “Update & Security”, and click on “Check for updates” to install any available updates.
Additional solutions for resolving the “A referral was returned from the server” problem
|Restart the computer
|Check network connectivity
|Disable third-party security software
|Reset Winsock Catalog
|Flush DNS cache
|Check proxy settings
|Perform a system file check (SFC) scan
|Reset Internet Explorer settings
|Update network drivers