AVG keeps detecting trojans, unable to remove virus

Having trouble with AVG detecting trojans but not being able to remove the virus?

AVG Gurus: Expert Assistance

If AVG keeps detecting trojans but is unable to remove the virus, try the following steps to troubleshoot the issue. First, make sure you have the latest version of AVG AntiVirus installed. Next, run a full system scan to identify the specific trojan causing the problem. If AVG still can’t remove the virus, try using the AVG Uninstaller tool to completely remove the software and then reinstall it. You can also try running a specialized malware removal tool in Safe Mode to eliminate any stubborn viruses. If the issue persists, consider reaching out to AVG Gurus for expert assistance in resolving the problem.

Community Experts Ready to Help

Community experts on platforms like Reddit are a valuable resource when AVG keeps detecting trojans but you are unable to remove the virus. Post a question detailing your issue, including your AVG AntiVirus software version, and the specific trojans being detected. Experts will provide step-by-step instructions on how to manually remove the trojans or suggest using an uninstaller tool. Make sure to follow their advice carefully to effectively eliminate the virus from your computer.

Sign-In Required for Help

To resolve the issue of AVG detecting trojans but unable to remove the virus, sign in to your AVG account for assistance. Once signed in, you can access additional tools and resources to help you address the problem effectively. Make sure to update your AVG software to the latest version to ensure it has the latest virus definitions and detection capabilities. If the virus persists, consider running a full system scan and using AVG’s quarantine feature to isolate and remove the infected files. If you need further assistance, consider reaching out to AVG’s customer support for personalized help.

Assistance from AVG Gurus

• Contact AVG Support:
  • Go to the AVG website and navigate to the Support section.
  • Look for the option to contact AVG Gurus for assistance.
  • Provide detailed information about the trojans detected and the issues you are facing.
• Remote Assistance:
  • AVG Gurus may offer remote assistance to access your computer and help with virus removal.
  • Follow the instructions provided by the AVG Gurus to allow remote access to your system.
  • Stay connected to the internet during the remote assistance session.
• Follow Expert Recommendations:
  • Listen to the advice and recommendations provided by the AVG Gurus.
  • Follow all the steps suggested by the experts for virus removal.
  • Ask questions if you are unsure about any steps or instructions.

F.A.Q.

Can AVG detect trojans?

Can AVG detect trojans? Indeed, AVG AntiVirus is specifically designed to detect and block Trojans, along with other forms of malware. Simply install it and benefit from comprehensive Trojan protection.

Is AVG antivirus reliable?

AVG antivirus is considered reliable due to its 100% malware protection rate across operating systems and its comprehensive suite of basic protection features in the free version.

How do I stop AVG from scanning?

To stop AVG from scanning, you can temporarily disable the protection by right-clicking the AVG icon in the system tray next to the clock and selecting the option to disable AVG protection. Choose the duration for the protection to be disabled and whether to disable the firewall as well before clicking “OK”.

Will AVG remove malware?

AVG AntiVirus FREE is designed to remove malware, including viruses and other online threats.