Troubleshooting Bonjour Service Not Working

Bonjour service is a valuable tool for network discovery and service advertisement in macOS and iOS devices. However, encountering issues with Bonjour service not working can be frustrating. In this article, we will explore common troubleshooting steps to help resolve these problems effectively.

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Check your internet connection: Ensure that you have a stable and working internet connection as a poor or intermittent connection can prevent Bonjour from functioning properly.

Troubleshooting Bonjour Service Issues

Bonjour service logo

If you are experiencing issues with the Bonjour service not working, there are a few steps you can take to troubleshoot the problem.

1. Restart your computer: Sometimes, a simple restart can resolve the issue. Make sure to save any unsaved work before restarting.

2. Check for updates: Ensure that you have the latest version of Bonjour installed on your computer. Visit the Apple support website to download the latest version if needed.

3. Disable firewall or antivirus software: Temporarily disable any firewall or antivirus software that may be blocking the Bonjour service. Remember to re-enable it once the issue is resolved.

4. Reset Bonjour settings: To reset Bonjour settings, follow these steps:

a. Press the Windows key + R to open the Run dialog box.
b. Type “regedit” and press Enter to open the Registry Editor.
c. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Bonjour.
d. Right-click on the Bonjour folder and select Delete.
e. Restart your computer.

5. Check for conflicts with other applications: Some applications, such as iTunes, may conflict with the Bonjour service. Try temporarily disabling or uninstalling these applications to see if the issue is resolved.

6. Run a malware scan: Malware or viruses on your computer can interfere with the Bonjour service. Use a reliable antivirus software to scan your system for any potential threats.

If you are still experiencing issues after following these steps, it may be helpful to seek further assistance from a technical expert or contact the Bonjour support team.

When ‘bonjour’ stops working, it’s like losing the ability to say hello in your own language.
Updated: November 2024

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Resolving Bonjour Service Errors

Error message prompt

If you are experiencing issues with the Bonjour service not working, there are a few steps you can take to troubleshoot the problem.

First, check if the Bonjour service is running on your computer. Press the Windows key + R to open the Run dialog box, then type “services.msc” and press Enter. Look for the “Bonjour Service” in the list and make sure it is set to “Automatic” and is running.

If the service is running but you are still experiencing issues, you can try resetting the Bonjour service. Open the Command Prompt as an administrator by right-clicking on the Start button and selecting “Command Prompt (Admin)”. Type “net stop bonjour” and press Enter, then type “net start bonjour” and press Enter to restart the service.

If resetting the service doesn’t resolve the issue, you can try reinstalling the Bonjour software. Visit the Apple support website and download the latest version of Bonjour for Windows. Double-click the downloaded file to install the software, then restart your computer.

If you are still having trouble with the Bonjour service, it may be worth checking if there are any updates available for your operating system or other software on your computer. Visit the Microsoft website or the website of the software vendor to download and install any available updates.

Steps to Fix Bonjour Service Problems

  1. Open the Services window by pressing Win + R and then typing services.msc.
  2. Scroll down and locate the Bonjour Service in the list.
  3. Right-click on the Bonjour Service and select Restart.

Repair Method 2: Reinstall Bonjour Service

  1. Press Win + R to open the Run dialog box.
  2. Type appwiz.cpl and press Enter to open the Programs and Features window.
  3. Scroll down and locate Bonjour in the list of installed programs.
  4. Right-click on Bonjour and select Uninstall.
  5. Follow the on-screen instructions to complete the uninstallation.
  6. Download the latest version of Bonjour from the official website.
  7. Run the downloaded installer and follow the on-screen instructions to install Bonjour.

Repair Method 3: Check Bonjour Service Dependencies

  1. Open the Services window by pressing Win + R and then typing services.msc.
  2. Scroll down and locate the Bonjour Service in the list.
  3. Right-click on the Bonjour Service and select Properties.
  4. Navigate to the Dependencies tab.
  5. Check if all the dependent services are running.
  6. If any dependent service is not running, start it by right-clicking on it and selecting Start.

Overcoming Bonjour Service Access Restrictions

Unlocking a padlock

1. Check Firewall Settings

If you’re experiencing issues with the Bonjour service not working, it’s possible that your firewall settings are blocking it. To overcome this, follow these steps:

1. Open the Windows Firewall settings by searching for “Windows Firewall” in the Start menu.
2. Click on “Allow an app or feature through Windows Firewall” on the left-hand side.
3. Click on “Change settings” and scroll down to find “Bonjour Service” in the list of apps.
4. Ensure that both the “Private” and “Public” checkboxes are selected for Bonjour Service.
5. Click “OK” to save the changes.

2. Modify Windows Registry

Another possible solution is to modify the Windows Registry. Here’s how:

1. Press the Windows key + R to open the Run dialog box.
2. Type “regedit” and press Enter to open the Registry Editor.
3. Navigate to the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Bonjour Service
4. Double-click on the “Start” entry and change its value to 2.
5. Close the Registry Editor and restart your computer.

3. Reinstall Bonjour Service

If the above steps didn’t resolve the issue, try reinstalling the Bonjour Service. Here’s how:

1. Go to the Apple support website and download the latest version of Bonjour for Windows.
2. Double-click on the downloaded file to begin the installation.
3. Follow the on-screen instructions to complete the installation process.
4. Once the installation is finished, restart your computer.

4. Contact Support

If you’ve tried all the troubleshooting steps and the Bonjour service is still not working, it’s recommended to contact Microsoft Support for further assistance. They will be able to provide you with personalized assistance to resolve the issue.

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Please be aware that there may be an issue with Bonjour and it might not function properly. Download this tool to run a scan

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