Troubleshooting Fixes for Android Phones Not Receiving Incoming Calls

If you’ve ever experienced the frustration of missing important calls on your Android phone, you’re not alone. In this article, we’ll explore some common troubleshooting fixes for Android phones that aren’t receiving incoming calls.

Troubleshooting Tips for Android Not Receiving Incoming Calls

If your Android phone is not receiving incoming calls, there are several troubleshooting tips that can help you resolve the issue. Check if the phone is in Do Not Disturb mode or Flight mode. Ensure that the phone is not in silent mode and the ringtone is turned on. Check the call forwarding settings to make sure they are correct. If you are using a SIP phone, ensure that the telephone configuration is correct. Check for network coverage and signal issues, as these can also cause problems. If all else fails, try resetting the phone to its factory settings. These solutions should help you resolve the problem and get your phone ringing again.

Updated: May 2024

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Common Reasons for Android Phones Not Ringing

• Volume settings: Check if your phone’s volume is turned up and not on silent or vibrate mode.
• Do Not Disturb mode: Make sure that Do Not Disturb mode is turned off, which may be blocking incoming calls.
• Network issues: Poor network signal or connectivity issues can also be a reason for not receiving incoming calls.
• Call blocking: Check if the number you are trying to call is blocked or added to the block list in your phone settings.
  
• Third-party apps: Some third-party apps may interfere with your phone’s call settings and block incoming calls.
• Software update: Make sure that your phone is running the latest software update, as outdated software can cause issues with incoming calls.
  
• Hardware issues: If all else fails, it may be a hardware issue with your phone’s speaker or microphone, which may require a repair or replacement.

How to Fix Non-Ringing or Incoming Call Issues on Android

If your Android phone is not receiving incoming calls, there may be a few reasons why. First, check your phone’s sound and notification settings to make sure it’s not on silent or do not disturb mode. Next, check your phone line(s) and network coverage to ensure that there aren’t any conflicts or glitches. If you’re using a SIP phone, make sure the telephone configuration is correct. If none of these solutions work, try forwarding your calls to another number or using a different phone to test the situation. If you suspect a malware issue, try running an antivirus scan. Lastly, check if system call blocking is enabled. To fix this, go to Settings > Blocked Numbers and remove any unwanted numbers.

Steps to Take When You Can’t Make or Receive Calls on Your Android

• Press and hold the power button on your Android phone until the power menu appears.
• Tap the “Restart” option.
  
• Wait for your phone to restart.

Check Your Network Connection

• Turn off your phone and wait for a few seconds before turning it back on.
• Check your mobile data or Wi-Fi connection and make sure it’s turned on.
  
• Try turning off your Wi-Fi and using mobile data or vice versa.
• Reset your network settings by going to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.

Check Your Call Settings

• Check if your phone is in “Do Not Disturb” mode.
• Disable any third-party call-blocking apps that may be blocking incoming calls.
• Make sure you haven’t accidentally blocked the number of the person trying to call you.
• Reset your phone’s call settings by going to Settings > Apps & notifications > Phone > Storage & cache > Clear Storage > Clear All Data.
  

Update Your Phone’s Software

• Check if there are any software updates available for your phone.
• Update your phone’s software to the latest version.
  
• Restart your phone after the update is complete.

Factory Reset Your Phone

• Back up all your important data before doing a factory reset.
• Go to Settings > System > Reset Options > Erase all data (factory reset).
• Enter your PIN or password to confirm.
• Wait for your phone to reset and restart.