Fix USB Device Not Recognized on My Phone

Having trouble with your phone not recognizing your USB device? Let’s troubleshoot this common issue together.

Fortect may help address issues with my phone USB not recognized by repairing damaged system files or faulty settings.

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Connect as MTP to Resolve Charging Only Issue

Phone connected to a computer with MTP option selected

To resolve the charging only issue on your phone, connect it as MTP (Media Transfer Protocol) by following these steps:

First, ensure that your phone is connected to your computer via USB cable.

Next, go to your phone’s settings and look for the USB options.

Select the option to connect as MTP instead of charging only.

Once you have selected MTP, your computer should recognize your phone as a media device.

This should allow you to transfer files between your phone and computer easily.

Remember to disconnect your phone safely from the computer to avoid any data loss.

By connecting your phone as MTP, you should be able to resolve the charging only issue and use your phone for data transfer seamlessly.

Update or Install the Proper Driver

First, identify the specific device driver needed for your phone. You can usually find this information on the manufacturer’s website.

Next, download the driver onto your computer and follow the installation instructions.

After the driver is installed, connect your phone to the computer using a USB cable.

If your phone is still not recognized, try restarting both your phone and computer.

If the issue persists, you may need to troubleshoot further or seek additional help from the manufacturer.

By ensuring you have the correct driver installed, you can improve the connectivity between your phone and computer, allowing for smoother data transfer.

Updated: July 2024

If your phone USB is not recognized, Fortect can help by repairing damaged system files and faulty settings that may be causing the issue. It can also address missing files or excessive junk that could be affecting the connection.

While it may not be a guaranteed solution, Fortect can help troubleshoot potential software-related issues that could be impacting your phone’s USB recognition.

Install Necessary Windows 10 Kit

To fix the “USB Device Not Recognized” error on your phone, you may need to install the necessary Windows 10 kit. First, make sure your phone is connected to your computer via USB cable. Then, navigate to the Control Panel on your computer. Look for the “Device Manager” option and click on it. Locate the device that is showing the error message under the “Universal Serial Bus controllers” section. Right-click on the device and select “Update driver.

” Choose the option to search automatically for updated driver software. If Windows is unable to find the driver, you may need to manually install it. Download the appropriate driver from the manufacturer’s website and follow the on-screen instructions to complete the installation. After installing the necessary Windows 10 kit, restart your computer and reconnect your phone to see if the issue has been resolved.

Try Hardware Tricks for Detection Issues

USB cable unplugged

  • Check USB Cable:
    • Ensure the USB cable is not damaged or frayed.
    • Try using a different USB cable to see if that resolves the issue.
  • Change USB Port:
    • Disconnect the USB cable and try plugging it into a different USB port on your computer or phone.
    • Ensure the USB port is not dirty or blocked by debris.
  • Restart Devices:
    • Restart both your phone and computer to see if that refreshes the connection.
    • Try connecting the USB cable after both devices have fully restarted.

Check Connections and Clean Ports

USB ports and cables being cleaned

Inspect Device Manager: In Windows, open Device Manager and look for any yellow exclamation marks next to the USB devices. Right-click on the affected device and select “Update driver” to install any necessary drivers. Restart your computer after updating the drivers to see if the issue is resolved.

Disable USB Selective Suspend: In Windows, go to Control Panel > Power Options > Change plan settings > Change advanced power settings. Expand USB settings and disable USB selective suspend setting. This can sometimes interfere with the connection between your phone and computer.

Ensure that you have the correct settings enabled on your phone, such as Media Transfer Protocol or Picture Transfer Protocol, depending on the device. If the issue persists, consider seeking professional help or contacting the manufacturer for further assistance.

Reboot Your Device and Run USB Troubleshooter

To fix the “USB Device Not Recognized” issue on your phone, start by rebooting your device. This can help refresh the system and may resolve the problem. Next, run the USB troubleshooter to diagnose and fix any issues with the USB connection. Make sure to check if the USB cable is properly connected and try using a different USB port on your computer. If the issue persists, update the device drivers on your computer. This can help ensure compatibility between your phone and the computer.

Additionally, try using a different USB cable or connecting your phone to a different computer to see if the problem is with the hardware. If all else fails, consider seeking professional help or contacting the manufacturer for further assistance.


Why is my phone not detecting USB?

Your phone may not be detecting USB due to a faulty cable or drive. Check the USB Preferences in your phone’s Settings to ensure compatibility settings are enabled. Additionally, try testing the cable and drive on another device to confirm they are in working order.

Why isn’t my USB being detected?

Your USB may not be detected due to a unstable or corrupt USB driver, missing important updates, or issues with USB controllers.

Why is my USB not showing up on my Android phone?

Your USB drive may not be showing up on your Android phone due to compatibility issues, outdated drivers, or corrupt drivers.

Why is my phone not responding to USB?

Your phone may not be responding to the USB connection due to inconsistent USB cables, the wrong connection mode, or obsolete drivers.

Example Message

Beware, my phone USB is not recognized by this device. Download this tool to run a scan

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